Providing solutions to over 45 airlines and concessionaires worldwide, Novo Ivc has one of the most extensive client lists in the mobile point-of-sale industry. A selection of our clients have commented on our solution below -

"The on time implementation of the Falcon units across the Virgin Atlantic fleet was a huge success, due in no small part to the expertise, professionalism, reliability and flexibility of all at Novo".

"The Novo Ivc team were able to develop a bespoke software application to meet our customers' requirements as well as interfacing with Tourvest Duty Free's existing back office systems. They were always responsive to our requests and regularly went the 'extra mile' to respond to, and meet, our tight deadlines."

David O'Callaghan, Tourvest Duty Free Crew Liaison Manager for Virgin Atlantic

 

"The dedication of their senior program developers and support personal was critical to the projects success - Once the solution was tested end to end Novo applied their customer facing skills in supporting the 'Go live' and were hands on across 11 Airports to oversee its implementation. Novo under very difficult circumstances simply delivered".

"Thomas Cook are delighted with the new look and feel software and the feedback from the Cabin Crew has been very positive. Novo a job well done"!

Steve Green, Alpha Flight - On the recent Thomas Cook implementation

 

"Here at Gate Gourmet International we have found the Novo team to be extremely knowledgeable as well as flexible in adapting their products, services, and agreements as their on-board sales terminal products and back office systems are constantly being utilized for our worldwide airline catering customer base. Novo IVC has efficiently developed and implemented requests to meet the changing requirements for the many airlines that we must provide continual catering service for 365 days a year. Novo's improvements in technology as well as their business process expertise have provided our on-board passenger sales programs with a total integrated system that superbly tracks stock control, inventory, and reduces shrinkage."

Peter Feyler, Manager Airport Systems - Gate Gourmet

 

"The system brings improved control of stock issues, deliveries, sales and cash, minimises waste and provides catering management with better information to respond to changes in customer demand and manage stock availability. Everyone at Novo is very helpful and works hard to ensure all requests are dealt with quickly and efficiently."

John Broughton, Catering Control Manager & Stephen Finch, IT Business Analyst - First Great Western